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Privacy Policy

Last Updated: October 2026

At ZuraDocs, accessible from https://www.zuradocs.tech, one of our main priorities is the privacy of our visitors. This Privacy Policy document describes the types of information that is collected and recorded by ZuraDocs and how we use it. This policy applies to all users of our website and services.

1. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

2. Information We Collect

When you use our PDF processing tools (e.g., Compress, Merge, Convert, Edit), files are uploaded to our secure servers for processing. We do not read, analyze, or permanently store your files. All uploaded files are automatically and permanently deleted from our servers within one (1) hour of processing.

We may collect the following types of information:

  • Personal Information: If you contact us or create an account, we may collect your name and email address that you voluntarily provide.
  • Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.
  • Payment Information: If you purchase a Pro subscription, payment processing is handled by our third-party payment processor (Razorpay). We do not store your credit card or bank account details on our servers.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our PDF processing services.
  • To process transactions and manage your subscriptions.
  • To communicate with you, respond to inquiries, and provide customer support.
  • To monitor and analyze usage patterns and trends to improve user experience.
  • To detect, prevent, and address technical issues and security threats.
  • To comply with legal obligations.

4. Log Files

ZuraDocs follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is not linked to any personally identifiable information. The purpose of this data is for analyzing trends, administering the site, tracking user movement on the website, and gathering demographic information.

5. Cookies and Web Beacons

Like most websites, ZuraDocs uses cookies. Cookies are small text files stored on your device that help us provide a better user experience. We use cookies to:

  • Store your preferences and settings.
  • Understand how you interact with our website.
  • Serve relevant advertisements through our advertising partners.
  • Analyze website traffic and performance.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

6. Advertising Partners and Google AdSense

ZuraDocs uses Google AdSense to display advertisements on our website. Google, as a third-party advertising vendor, uses cookies (including the DoubleClick DART cookie) to serve ads to our visitors based on their visits to www.zuradocs.tech and other sites on the internet.

Google's use of the DART cookie enables it to serve ads to users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy at the following URL: https://policies.google.com/technologies/ads

Our advertising partners, including Google, may use technologies such as cookies, JavaScript, or web beacons to measure the effectiveness of their advertising campaigns and to personalize the advertising content you see on websites. ZuraDocs has no access to or control over these cookies used by third-party advertisers.

Opting Out of Personalized Advertising: You can opt out of personalized advertising by visiting Google Ads Settings. Additionally, you can opt out of third-party vendor cookies for personalized advertising by visiting www.aboutads.info/choices/.

7. Third-Party Privacy Policies

ZuraDocs's Privacy Policy does not apply to other websites or advertisers. We advise you to consult the respective privacy policies of these third-party services for more detailed information, including their practices and instructions about how to opt out of certain options.

Key third-party services we use:

  • Google AdSense: Google Privacy Policy
  • Razorpay (Payment Processing): Razorpay Privacy Policy
  • Google Firebase (Account login and subscription records): Firebase Privacy and Security
  • Google Gemini API (AI features only): Google Privacy Policy
  • Microsoft Azure (Hosting): Microsoft Privacy Statement

AI features: When you choose an AI-powered tool (AI PDF Assistant, AI OCR, AI Translate or AI Summarize), the text or content of the document you submitted is sent to Google's Gemini API to generate the result. This only happens when you actively use one of these tools; other tools process your file on our servers without sending it to an AI provider.

8. GDPR Data Protection Rights (European Users)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). ZuraDocs aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You are entitled to the following rights:

  • The right to access: You have the right to request copies of your personal data held by us.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at privacy@zuradocs.tech. We will respond to your request within 30 days.

9. CCPA Privacy Rights (California Users)

Under the California Consumer Privacy Act (CCPA), California consumers have the right to:

  • Request that a business that collects personal data disclose the categories and specific pieces of personal data collected.
  • Request that a business delete any personal data that has been collected.
  • Request that a business that sells personal data not sell the consumer's personal data.

We do not sell your personal data. If you are a California resident and wish to make a request regarding your data, please contact us using the information provided below.

10. Children's Information

ZuraDocs does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe that your child has provided such information on our website, we strongly encourage you to contact us immediately and we will take prompt steps to remove such information from our records. No part of our website is structured to attract anyone under 13 years of age.

11. Data Security

We take the security of your data seriously. All file transfers are encrypted using HTTPS/TLS. Our servers are hosted on Microsoft Azure's cloud infrastructure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. Data Retention

Uploaded files are automatically deleted within one (1) hour of processing. Account information is retained for as long as your account remains active. Log data and analytics information is retained for up to 12 months for the purpose of analyzing trends and improving our services. You may request deletion of your account and associated data at any time by contacting us.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective immediately upon posting on this page.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

  • Email: privacy@zuradocs.tech
  • General Support: support@zuradocs.tech
  • Website: Contact Page
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